JEMPass Support
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About JEM and JEMPass
Getting Started
What's In the Box?
Charging Your JEM
FAQ
Setting Up Your JEM
Set Up - What to Expect
Get JEMPass App for Your Device
Create JEMPass Account
Enroll Fingerprint
Accept Recovery Key
Get JEMPass Extension for Your Browser (Chrome/Edge/Safari)
Done!
Video Tutorials
Explainer Video - How Does JEM Work?
Sign In to a Mobile App Using JEM
Sign in to Websites Using JEM - Macs & Windows PCs
Saving New Password To My Vault
Troubleshooting
JEM won't charge
JEM stays pulsing blue
My JEM is glowing green in a waxing-waning pattern!
JEM glows blue then purple and goes off - nothing else happens
How It Works
Understanding JEM Color/Light Patterns
Explainer Video - How JEM and JEMPass Work together
JEMPass Policies
JEMPass Privacy Policy
JEMPass Terms of Service
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My JEM is glowing green in a waxing-waning pattern!
Troubleshooting - Previous
JEM stays pulsing blue
Next - Troubleshooting
JEM glows blue then purple and goes off - nothing else happens
Last modified
2yr ago