# Initial Setup The setup process will create a JEMPass account for you on our servers. It will also configure your first JEM AirKey. If you have not yet done so, [download JEMPass](/get-started/download-jempass.md) on your preferred device (iPhone, iPad or Android device). ## If You Received an Invitation to Sign Up for JEMPass If you received an invitation to sign up for JEMPass, please follow the instructions in your invitation. JEMPass Invitations will include a sign up link that will make sign up quick and easy. {% hint style="info" %} **How long will it take?** The sign up process is meant to be simple and fast, and should take only a few minutes to complete. Please have a pen and note paper ready, so you can write down your Recovery Code that will be provided to you. This Recovery Code is important, and offers the only way to regain access to your account if you lose all your JEM AirKeys. {% endhint %} Once you have completed the initial setup process, please follow suggestions and recommendations within the app - these suggestions and recommendations are designed to help you get the most out of JEMPass. ## If You Just Purchased A New JEM AirKey If you have a new JEM AirKey and have not yet received an invitation to sign up for JEMPass, please request one [here](https://my.jempass.com/request-invitation/new-jem). You will need to enter the [unique identifier](/reference-info/jem-airkey-unique-identifier-aka-jem-id.md) associated with your JEM AirKey device. Some customers who purchase a JEM AirKey may receive an invitation to sign up for JEMPass directly from their retailer. If you have already received an invitation, you do not need to request a new one. Once you have an invitation to sign up, please follow the instructions in the [I Received an Invitation to Sign Up for JEMPass section](#i-received-an-invitation-to-sign-up-for-jempass) above. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.jempass.com/get-started/initial-setup.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.