Initial Setup

The setup process will create a JEMPass account for you on our servers. It will also configure your first JEM AirKey.

If you have not yet done so, download JEMPass on your preferred device (iPhone, iPad or Android device).

If You Received an Invitation to Sign Up for JEMPass

If you received an invitation to sign up for JEMPass, please follow the instructions in your invitation. JEMPass Invitations will include a sign up link that will make sign up quick and easy.

How long will it take? The sign up process is meant to be simple and fast, and should take only a few minutes to complete. Please have a pen and note paper ready, so you can write down your Recovery Code that will be provided to you. This Recovery Code is important, and offers the only way to regain access to your account if you lose all your JEM AirKeys.

Once you have completed the initial setup process, please follow suggestions and recommendations within the app - these suggestions and recommendations are designed to help you get the most out of JEMPass.

If You Just Purchased A New JEM AirKey

If you have a new JEM AirKey and have not yet received an invitation to sign up for JEMPass, please request one here. You will need to enter the unique identifier associated with your JEM AirKey device.

Some customers who purchase a JEM AirKey may receive an invitation to sign up for JEMPass directly from their retailer. If you have already received an invitation, you do not need to request a new one.

Once you have an invitation to sign up, please follow the instructions in the I Received an Invitation to Sign Up for JEMPass section above.