JEMPass User Guide
  • Introduction to JEMPass
  • Common Questions and Concerns - FAQ
  • Get Started
    • Download JEMPass
    • Initial Setup
    • Ways to Use JEMPass
      • Example 1: Alice uses JEMPass as her Primary Password Manager
      • Example 2: Ricardo uses JEMPass as "Level 2" Password Manager
      • Example 3: Paul uses JEMPass as MFA / Verification Code Provider
  • HOW DO I ... ?
    • Save a New Password to my Keychain
    • Modify or Delete a Password
    • Add JEMPass Keychain to New Devices or Browsers
    • Enable Autofill
    • Customize JEMPass Settings and Preferences
    • Add New JEM AirKey
    • Revoke a Lost or Stolen JEM AirKey
    • Setup JEMPass as an MFA Verification Code Provider
    • Setup JEMPass as a "Level 2" Keychain
    • Buy New JEM AirKey
  • REFERENCE INFO
    • JEMPass Keychain
    • JEM AirKey
    • JEM AirKey Unique Identifier (aka JEM-ID)
    • Recovery Key
    • How JEMPass Protects You Against Device Loss, Theft or Compromise
    • In the JEM AirKey HD Box ...
    • Charging Your JEM AirKey HD
  • NEED MORE HELP?
  • Policies
    • JEMPass Privacy Policy
    • JEMPass Terms of Service
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  • If You Received an Invitation to Sign Up for JEMPass
  • If You Just Purchased A New JEM AirKey

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  1. Get Started

Initial Setup

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The setup process will create a JEMPass account for you on our servers. It will also configure your first JEM AirKey.

If you have not yet done so, on your preferred device (iPhone, iPad or Android device).

If You Received an Invitation to Sign Up for JEMPass

If you received an invitation to sign up for JEMPass, please follow the instructions in your invitation. JEMPass Invitations will include a sign up link that will make sign up quick and easy.

How long will it take? The sign up process is meant to be simple and fast, and should take only a few minutes to complete. Please have a pen and note paper ready, so you can write down your Recovery Code that will be provided to you. This Recovery Code is important, and offers the only way to regain access to your account if you lose all your JEM AirKeys.

Once you have completed the initial setup process, please follow suggestions and recommendations within the app - these suggestions and recommendations are designed to help you get the most out of JEMPass.

If You Just Purchased A New JEM AirKey

If you have a new JEM AirKey and have not yet received an invitation to sign up for JEMPass, please request one . You will need to enter the associated with your JEM AirKey device.

Some customers who purchase a JEM AirKey may receive an invitation to sign up for JEMPass directly from their retailer. If you have already received an invitation, you do not need to request a new one.

Once you have an invitation to sign up, please follow the instructions in the above.

download JEMPass
here
unique identifier
I Received an Invitation to Sign Up for JEMPass section