Recovery Key

During Initial Setup, JEMPass will display your Recovery Key. Your Recovery Key is a string of 37 characters that begins with "JEM-RK-" and is followed by 30 characters. Write it down and keep it in a safe place.

Save your Recovery Key in a safe place! You’ll need your Recovery Key to regain access to your JEMPass Account and Keychain if all your JEM AirKeys are lost, stolen or broken. Without a JEM AirKey (SD or HD) or a Recovery Key, you will not be able to access any of your passwords.

Protect your Recovery Key

Anyone who has your Recovery Key may be able to access your Vault and all your passwords. Never share it with anyone you do not trust.

No person at JEM will ever ask you for this key.