Contact Us

If you need to get in touch with us, please return to the Support main page and click the blue Help button at the bottom right of the page.

We will get back to you as soon os possible, typically within a day.

To help us respond to your request quickly, please include as much detail about your request or problem as possible. Useful information includes:

  • Device you are are having trouble with (iPhone, iPad, Android, Windows, Mac)

  • Where – and approximately when – you purchased JEM

  • Your JEM-ID

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