JEMPass User Guide
  • Introduction to JEMPass
  • Common Questions and Concerns - FAQ
  • Get Started
    • Download JEMPass
    • Initial Setup
    • Ways to Use JEMPass
      • Example 1: Alice uses JEMPass as her Primary Password Manager
      • Example 2: Ricardo uses JEMPass as "Level 2" Password Manager
      • Example 3: Paul uses JEMPass as MFA / Verification Code Provider
  • HOW DO I ... ?
    • Save a New Password to my Keychain
    • Modify or Delete a Password
    • Add JEMPass Keychain to New Devices or Browsers
    • Enable Autofill
    • Customize JEMPass Settings and Preferences
    • Add New JEM AirKey
    • Revoke a Lost or Stolen JEM AirKey
    • Setup JEMPass as an MFA Verification Code Provider
    • Setup JEMPass as a "Level 2" Keychain
    • Buy New JEM AirKey
  • REFERENCE INFO
    • JEMPass Keychain
    • JEM AirKey
    • JEM AirKey Unique Identifier (aka JEM-ID)
    • Recovery Key
    • How JEMPass Protects You Against Device Loss, Theft or Compromise
    • In the JEM AirKey HD Box ...
    • Charging Your JEM AirKey HD
  • NEED MORE HELP?
  • Policies
    • JEMPass Privacy Policy
    • JEMPass Terms of Service
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  • JEMPass Keychain
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Introduction to JEMPass

Welcome!

This User Guide should help you get started with JEMPass and help you eliminate your password headaches and get the most out of JEMPass. If you can't find what you need here, please reach out to us.

JEMPass

JEMPass is an app designed to help individuals, families and teams eliminate the pain and hassle associated with signing in to apps and websites using passwords and other login credentials.

JEMPass Keychain

JEMPass Keychain provides a secure space for all your login information: usernames, passwords and other secrets. Access your JEMPass Keychain from any of your devices (iPhone, iPad, Android devices, PCs, Macs).

Your JEMPass Keychain is secured (encrypted) using multiple layers of encryption (AES-256, xChaCha20-Poly1305) in transit and at rest. End-to-end encryption protects your privacy: we cannot decipher the contents of your Keychain.

To Unlock your Keychain: Unlock your JEMPass Keychain intuitively, just as you would unlock your car or home: by using a key -- the JEM AirKey. There is no Master Password in the JEMPass design.

JEM AirKeys

JEM AirKeys make JEMPass special.

JEM AirKeys play a starring role in keeping your JEMPass Keychain private an secure and easy to access. Your JEM AirKeys ensure that only you can access your JEMPass Keychain, which cannot be unlocked (deciphered) without your explicit authorization provided through your JEM AirKey.

JEM AirKeys work intuitively and integrate seamlessly with JEMPass. Much as you would use a physical key or app to unlock and operate your car, you use the JEM AirKey to unlock and access your JEMPass Keychain.

There are two types of JEM AirKeys:

Type
Description

SD

JEM AirKeys SD is a part of the JEMPass app on iPhone, iPad or Android devices with built-in fingerprint or facial recognition capabilities.

HD

JEM AirKeys HD are secure and easy to use hardware devices that we build and manufacture specifically for use with the JEMPass system.

Unlike the case with other Password Managers, there is no Master Password in the JEMPass design.

NextCommon Questions and Concerns - FAQ

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